Support and data requests
Effective: 21 October 2026
Contact support
Email cmoonjun11@gmail.com for app questions or requests about personal and purchase data. The email link opens your mail app; this page does not send a message or attach app data automatically.
What to include
Include the app version, Android or iOS version, language and the steps that led to the issue. Use made-up ingredient names and amounts to explain a calculation. For purchase help, include the store and, if available, the Purchase support code shown in Settings. Do not post that code publicly. A code alone does not authorize deletion; we may need a minimal additional check. Hide private details in screenshots. Do not send full receipts, passwords or card details.
Purchase restoration is separate
Use Restore purchases in the app with the eligible store account. To move recipes, use Export backup on the original device and Restore backup on the destination. Signing into a store does not download recipes. Do not buy Pro again just because a restoration is pending. For unresolved problems, email support with the details above.
Deletion and backups
Settings → Delete local records removes business records and the app’s internal recovery and sharing copies on the current device, after confirmation. It keeps language and currency preferences. It does not delete files you exported, copies held by another app or device, or store/RevenueCat purchase records. Manage external backups separately. There is no app account to delete. For purchase information, use the email request process below.
Your data rights
Email cmoonjun11@gmail.com to request access, correction, deletion, restriction or other rights available where you live. Describe the request; we ask only for the minimum information needed to locate the record and verify your authority. We handle requests within one month. If a legally permitted extension or refusal is necessary, we explain the reason within that month. Deleting purchase-verification data can affect restoration and does not refund or erase a store transaction; we explain the effect before action. You may also contact your local privacy authority. Where local law requires a shorter deadline, that deadline takes priority for our response and any explanation.
Operator and contact
Operator and privacy contact: Moonjun Choi. Email: cmoonjun11@gmail.com. This policy covers the CrumbQuote app and this support website. Material changes will be explained on this site with an updated effective date and in the app when appropriate.